Refund & Return Policy

At PURIQSINGH INDIA LIMITED, your trust matters to us. We are committed to delivering fresh, organic, and nutrient-rich fruits and vegetables that meet the highest quality standards. Due to the perishable nature of our products, our refund and return policy is designed to be fair, transparent, and in compliance with food safety norms.

1. Eligibility for Returns & Refunds

Because we deal in fresh and perishable food items, returns are generally not accepted once the order has been delivered. However, refunds or replacements may be offered under the following circumstances:

  • You received damaged, spoiled, or rotten produce

  • The product delivered is incorrect or missing

  • The item is unfit for consumption at the time of delivery

2. Reporting an Issue

To help us resolve your concern quickly, please follow these steps:

  • Report the issue within 24 hours of delivery

  • Share clear photos or videos of the product and packaging

  • Include your order ID and registered contact details

Requests raised beyond 24 hours may not be eligible for review.

3. Refund or Replacement Process

Once your request is reviewed and approved:

  • You may receive a replacement product, subject to availability

  • Or a refund will be initiated to the original mode of payment

  • Refunds are typically processed within 5–7 business days

4. Non-Refundable Situations

Refunds or returns will not be applicable in the following cases:

  • Change of mind or personal preference

  • Minor natural variations in size, color, or shape of produce

  • Improper storage or handling after delivery

  • Complaints raised after the 24-hour window

5. Order Cancellations

  • Orders can be cancelled before dispatch by contacting our support team

  • Once dispatched, cancellations are not possible

6. Quality Assurance Commitment

Every product from PURIQSINGH INDIA LIMITED is carefully inspected, responsibly sourced, and freshly harvested to ensure purity and nutrition. If we ever fall short, we’re committed to making it right.

7. Contact Us

For any refund or return concerns, reach out to us at:

Email: support@puriqsingh.com
Phone/WhatsApp: +91 XXXXXXXXXX
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST

This policy is subject to change without prior notice. Any updates will be reflected on this page.

Thank you for choosing PURIQSINGH INDIA LIMITED — nurturing healthier families, every day.