Shipping & Delivery Policy

At PURIQSINGH INDIA LIMITED, we are committed to delivering farm-fresh, organic, and nutrient-rich produce to your doorstep with care, speed, and transparency. Our shipping and delivery practices are designed to preserve freshness while ensuring a seamless customer experience.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Fresh produce is harvested and packed only after orders are received to ensure maximum freshness.

  • Orders placed before the daily cut-off time are typically processed the same day; others are processed the next working day.

2. Delivery Timeline

  • Local Deliveries: Orders are usually delivered within 24–48 hours from dispatch.

  • Delivery timelines may vary due to weather conditions, operational constraints, or unforeseen circumstances.

3. Delivery Locations

  • We currently deliver to select serviceable locations across Delhi.

  • Availability of products and delivery slots may vary based on location to ensure freshness and quality.

  • If your location is not serviceable, our team will notify you promptly.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before the order is confirmed.

  • We strive to keep delivery costs minimal and transparent, aligned with our commitment to honest pricing.

5. Packaging & Freshness

  • All products are hygienically packed using food-safe, eco-conscious packaging wherever possible.

  • Temperature-sensitive items are handled with special care to maintain freshness and nutritional value during transit.

6. Delivery Attempts

  • Our delivery partners will make reasonable attempts to deliver your order at the provided address.

  • In case of unsuccessful delivery due to incorrect address or unavailability of the recipient, re-delivery may incur additional charges.

7. Delays & Exceptions

  • While we aim for timely delivery, delays may occur due to factors beyond our control such as natural events, transport disruptions, or regulatory restrictions.

  • PURIQSINGH INDIA LIMITED will not be liable for delays caused by such external factors but will always keep you informed.

8. Order Tracking

  • Once dispatched, you may receive tracking details via SMS, email, or WhatsApp (where applicable) to monitor your order status.

9. Damaged or Missing Items

  • If you receive a damaged package or missing items, please contact our customer support within 24 hours of delivery with relevant details and images.

  • We will investigate promptly and take appropriate action as per our resolution policy.

10. Contact Us

For any shipping or delivery-related queries, please reach out to our customer support team through the contact details provided on our website. We’re always here to help.